Thank you for the
amazing, ongoing, messages and gestures of support. We are overwhelmed and very
much appreciate every kind thought.
Please do not relax your guard.
In Porthcawl, as
expected, we are seeing increasing numbers of cases. It is MORE important than ever
that advice around distancing, social isolation and general hygiene is
If you need to
contact the surgery please telephone as early in the day as you can. Previous
guidance has changed for the duration of the crisis, and the earlier in the day
you contact us, the more likely we are to be able to help you.
Please continue to be
patient around telephoning – we are doing the best we can, and appreciate your
Thank you for your continued support –
we are very appreciative of the community in which we work, and the way in
which Porthcawl people are supporting us and one another.
Please note: We are NOT able to offer testing
for Covid-19 – if you think you may have this infection, please follow the
advice of public health Wales, and self-isolate, contacting 111 or 999 only if
you are very concerned about your condition
Friday and Easter Monday
The practice will be open, but will be
running a very limited service for urgent cases only
means, on the bank holidays (Friday and Monday) only:
From 8am to 6:30 pm contact the
surgery – NOT out of hours – if you have
urgent medical needs
The doors will be locked – people will
only be allowed access on the advice of a doctor.
We will not be able to issue sick
We will not be able to issue repeat
On Saturday and Easter Sunday
if you need help, contact out of hours in the usual way.
Please continue to isolate, especially
over this long weekend – it is very important.
We would like to thank everyone in
Porthcawl for their messages of support and for their kindness in providing us
with much needed equipment. There is a tremendous community spirit and we all
really appreciate the way our patients are responding.
People have expressed alarm about the
tents in the car park! There is no need for concern – we will be using them to assess
patients as needed. Again we are grateful to Newton Church for the loan of them
We understand that the telephones are
often engaged – to help us though, please telephone as early in the day as you
are able, to allow us time to deal with
your query and contact you if needed. Phoning after 4:30pm (unless a new urgent
problem) may mean that you are not able to be dealt with until the next day
should continue your treatment as normal and ensure you are taking your
inhalers regularly as prescribed. If you haven’t been using your current
prescribed inhalers you should restart them. You do not need to increase the
use of your inhalers as a precaution or take extra blue inhaler just in case.
follow the self-management advice and any action or management plans previously
given by your nurse or doctor.
this is already part of your management plan you do not need to be prescribed a
rescue pack to take now as a precaution or keep at home just in case.
you already have a rescue pack as part of your ongoing management you should
only take this as previously advised by your nurse or doctor i.e. if you have worsening
symptoms of your asthma or COPD. Due to the current Coronavirus situation
though we advise you to contact your GP practice prior to starting any rescue
pack for review.